Back to Doja Cat & JBL, the star wore a custom speaker to the Grammys this year to initiate the start of the partnership. Then, being herself, Doja Cat published a TikTok saying "jibble jibble jibble" instead of the brand name J-B-L. The post has generated more than 5.8M engagements, from Doja Cat being... Doja Cat. The organic and real nature of the content created more success than a contrived and conceived TikTok script could have ever generated. Fast Company does a good job breaking down how traditionally the mispronunciation of a brand name from a partnership would be a PR nightmare, but this time around marketers are sitting back and going with the flow of what's working.
What is working?
People being themselves. On a deeper level than we realized the success of a campaign like this is ultimately driving the new wave of UGC creation where marketers are saying goodbye to influencers and hello to actual customers.
Prospects want genuine connections, real experiences. That's not to say influencers don't serve a place in the market anymore, they will continue to have their reign. It's just the shift will move from scripted to actual usage as marketers diversify.